Careers

Would you like to join our team?
Take a look at our opportunities below.

  Snr Client Service Coordinator

2017-08-07

Senior Client Service Coordinator

 

Blok is not just an urban property developer. We are an advocate of urban living and the opportunities it presents, Blok operates through thoughtfully designed product, community and customer experience. We see things differently and this allows us to look at our property market differently.

 

Everything we do needs to be excellent, not just good or good enough. We are individuals with strong opinions, but not opinionated. We are passionate, not pushy or arrogant. We love what we do and work as a team.

Blok focuses on urban apartment living in the Atlantic Seaboard and City Bowl of Cape Town.

 

We are Blok.

 

Client Service

 

  1. Assist client queries on the various elements of their new apartment
  2. Communicate and document any changes or requests to architects
  3. Photograph, document and feedback progress to clients
  4. Communicate design and customisation ideas with related departments
  5. Administration support that relates to clients, which includes documentation, communication and project oversight.
  6. Manage customer relationship management system (Salesforce) and ensure is kept up to date and has correct information for all after sales service.
  7. Handover of home automation and appliance instructions to clients
  8. Document and supply feedback, learnings and improvements to be made on future developments.

 

Customisation

 

  1. Create customisation profiles on Salesforce for each client in all developments
  2. Communicate client requests to architects and builders
  3. Coordinate and document the customisation build, from client meeting to invoicing to finished product
  4. Thorough snagging & documentation on completed products
  5. Progress report of and feedback loops to clients and internal team

 

Management

  1. To lead and manage the Client Service Coordinator and Client Service Assistant.
  2. To work with the Sales & Client Service Manager to develop and implement processes and procedures relating to Customisation, Snagging and Handovers.
  3. To work with the Sales & Client Service Manager to develop and implement effective communication strategy to our clients and partners (WAUW, PP).
  4. To proactively manage project timelines and communicate any change in schedule or timings to clients.

 

Snagging

 

  1. Generate and compile snag list for each apartment per developmen
  2. Share and check snag items with Projects team
  3. Sign off snags once completed
  4. Document and record Pre handover snag per apartment prior to handover to client
  5. Manage snag process post occupation
  6. Liaise directly with snag manager & clients on items to be snagged
  7. Create snagging schedule for each apartment per development
  8. Generate snag reports for owners once items have been completed

 

General ad hoc duties as the company sees fit.

 

Reporting to:

Rudy Badenhorst  - Sales & Client Service Manager

Lior Chen  - Sales & Marketing Manager

 

Package

 

  • R 20 000 per month CTC
  • Cell phone allowance, Laptop
  • Medical aid contribution (after probation)
  • Blok incentive scheme (after probation)
  • Company to cover travel related costs at R3,20 per km

Qualifications and Experience

  • Bachelors Degree or Diploma
  • Client and Supplier coordination experience
  • Understanding of Salesforce CRM advantageous
  • Strong attention to detail & highly organized
  • Excellent written and spoken English communication skills
  • Administrative experience
  • Competent in Excel, Outlook and Word (MS Office Suite)
  • Positive and professional attitude and appearance




  Jnr Construction Coordinator

2017-07-24

Junior Construction Coordinator

Blok is not just an urban property developer. We are an advocate of urban living and the
opportunities it presents, Blok operates through thoughtfully designed product,
community and customer experience. We see things differently and this allows us to look at
our property market differently.

Everything we do needs to be excellent, not just good or good enough. We are individuals
with strong opinions, but not opinionated. We are passionate, not pushy or arrogant. We
love what we do and work as a team.
Blok focuses on urban apartment living in the Atlantic Seaboard and City Bowl of Cape
Town.

We are Blok.

Job Description

The position available is within the Development Management Department which manages
all the Blok developments from start of construction to after handover to the clients. The
position is heavily focused on record keeping of the construction works and updating and
filing of the administrative documentation that aids in these processes, together with
neighbour management, building snag- and handover reporting.

Duties

A. General Applications
1. Assist in the NHBRC registration of developments
2. Assist with the process of obtaining Occupancy Certificates

B. Site Development Management, Coordination & Administration
1. Attending site meetings, taking minutes, updating & emailing minutes after each
meeting (x2 days per week)
2. Administering the communication towards neighbouring properties directly
affected by our developments
3. Assist in preparing & communicating project information & updates to all relevant
parties through monthly reports
4. Assist in building & apartment snag rectification coordination after building
handover
5. Administer & update programmes/timelines for board- & development report packs
and internal processes

C. Legal & Transferring of Properties
1. Coordinate the sectionalizing or consolidation of a development or property,
including the land surveyors and conveyancers
2. Ensure all compliance certificates are in order for the transfer process
3. Building handover assistance

D. Other
1. Any and all ad-hoc items as the company sees fit
2. Digitizing & hard copy filing where necessary
3. Maintaining & administering systems & processes
4. Organizing documents

Qualifications & Requirements:
• 1 year industry and/or site experience with strong construction knowledge
• Good financial and analytical skills
• Good at working on tight deadlines in a high-pressure environment
• Positive attitude & good communication skills
• Team player attitude and eager to learn
• MS Excel and MS Office Suite
• Good at planning, organizing & administration with strong attention to detail

Reporting to: Jacques van Embden - Managing Director
Mias de Vries – Development Manager

Package
• Salary: R8000 – R12000 per month CTC
• Company Laptop
• Cell phone contract contribution (after successful completion of probation period)
• Medical Aid Contribution (after successful completion of probation period)
• Company to cover travel related costs @ R3,20 per km

The following application documents must be sent to hr@primeres.co.za:

- CV including a motivational cover letter including answering the following questions:

o What interests you in the property market?
o Why are you looking at moving from your current employer?
o Can we contact your provided references before scheduling an interview?
o What is your current notice period?
o What management style would best be suited to yourself?
o Why you would like to work for Blok?
o Why you are suited for this role specifically?
o List of initial questions regarding the company (Blok) and/or job
specification



  Client Service Coordinator

2017-07-24

Blok is not just an urban property developer. We are an advocate of urban living and the opportunities it presents, Blok operates through thoughtfully designed product, community and customer experience. We see things differently and this allows us to look at our property market differently.


Everything we do needs to be excellent, not just good or good enough. We are individuals with strong opinions, but not opinionated. We are passionate, not pushy or arrogant. We love what we do and work as a team.


Blok focuses on urban apartment living in the Atlantic Seaboard and City Bowl of Cape Town.


 We are Blok.


Client Service

  1. Assist client queries on the various elements of their new apartment
  2. Communicate and document any changes or requests to architects
  3. Photograph, document and feedback progress to clients
  4. Communicate design and customisation ideas with related departments
  5. Administration support that relates to clients, which includes documentation, communication and project oversight.
  6. Manage customer relationship management system (Salesforce) and ensure is kept up to date and has correct information for all after sales service.
  7. Handover of home automation and appliance instructions to clients

 Customisation

  1. Create customisation profiles on Salesforce for each client in all developments
  2. Communicate client requests to architects and builders
  3. Coordinate and document the customisation build, from client meeting to invoicing to finished product
  4. Thorough snagging & documentation on completed products
  5. Progress report of and feedback loops to clients and internal team

Snagging

  1. Generate and compile snag list of each apartment per development
  2. Share and check snag items with Projects team
  3. Sign off snags once completed
  4. Document and recored Pre handover snag per apartment prior to handover to client
  5. Manage snag process post occupation
  6. Liaise directly with snag manager & clients on items to be snagged
  7. Create snagging schedule for each apartment per development
  8. Generate snag reports for owners once items have been completed.

 

General ad hoc duties as the company sees fit.

Reporting to:

Rudy Badenhorst  - Sales & Client Service Manager

Lior Chen  - Sales & Marketing Manager


Package

  • Salary R14 000 per month
  • Company Laptop
  • Cell phone contract contribution (after successful completion of probation period)
  • Medical Aid Contribution (after successful completion of probation period)
  • Blok Incentive Scheme (after successfull completion of probation period)
  • Company to cover travel related costs @ R3,20 per km

Qualifications and Experience

  • Bachelors Degree or Diploma
  • Client Service and Supplier coordination experience
  • Understanding of Salesforce CRM advantantageous
  • Strong attention to detail & highly organized
  • Excellent written and spoken English communication skills
  • Competent in Excel, Outlook and Word (MS Office Suite)
  • Positive and professional attitude and appearance
  • Administrative experience